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Went on Sunday of last week with a friend. Made a reservation last minute on the website on the drive to The Melting Pot; oddly, the restaurant didn't show up for me on the OpenTable app for Android at all, but the other locations did. We were taken care of by Beth, working with another gentleman whose name I can not remember, was just wonderful. She made great suggestions, knowledgable, was timely without rushing, and a great conversationalist. The restaurant was pretty busy as well, so service was beyond amazing. The only thing I didn't love 100% was maybe the atmosphere. Very minor thing, but the light fixtures over some of the tables have a bit of a distracting glare and the bar by the entrance looks in need of a bit of a facelify, but those are minor things.
Regarding the food, I was blown away. I have been to this place a couple of times the past few years, so it wasn't my first time. My friend and I shared the The Complete Experience For Two with the added charcuterie board with the cheese. We, two grown men who tend to eat more than we should, were a bit concerned, coming in, that the portions would not be filling, but we were wrong. We chose the Quattro Formaggio for our first course, followed by a Caesar Salad for my friend and a Caprese Salad for myself. Note, in case anyone else was wondering, they do not have anchovies available as a possible addition to Caesar Salads. So far, everything was amazing, though we did wish we could have had more of the cheese fondue.
For the third course, we decided on the Pacific Rim and, for a little bit extra cost, Steak Lovers cooked Coq Au Vin. We devoured the Pacific Rim and loved everything about it. The fish, steak, duck, and shrimp were delicious, and the potstickers weren't far behind. My personal favorites were the Ahi Tuna and Duck. Regarding the Steak Lovers, we did very much like the Teriyaki-Marinated Steak, also part of the Pacific Rim, but felt the two other offerings were a bit over seasoned as well as l
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We went to The Melting Pot to celebrate our daughter's birthday and had a great time thanks to our server. Laura was absolutely incredible! She went above and beyond to make sure we had an amazing time.
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I had never been to the Melting Pot but a couple of the people I was with had. Our server, Sharene, was one of the best servers I have had in a long time. She was more than happy to explain everything to me and even answered my millions of questions while I was like a kid in a candy store. We also had Stephanie the GM stop by our table and she was so sweet to stop and chat with us. Overall, the service completely made the whole experience out of this world! Ask for Sharene when you go, you won’t be disappointed!!!
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The melting pot offers such fun, unique dining experience! Not something you do every day, but it is fun every once in a while! I loved the cheese fondue, and the tomato dipped in it was amazing! The chocolate fondue was very rich, but sooo good. I got rocky road and flaming turtle but with dark instead of milk chocolate, and the flaming turtle was definitely my favorite! Our waitress was so knowledgeable and really attentive also!
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Tonight we celebrated a big anniversary, Laura K provided hands down the best service we have had in the years of coming to Melting Pot in Addison. Laura truly provided a special evening for our anniversary, her attention to detail, our preferences always taken into account, drinks never empty and pacing was on point to accommodate a wonderful evening spent with my husband. Her recommendations were delicious and the whole evening equated to be memorable and wonderful. 10/10!!!
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This establishment offers a fantastic escape. The ambiance is consistently delightful, and the team members are always ready with a smile and efficient service. It's the perfect destination for a memorable outing.
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It’s on the second floor of the white building furthest to the west and in front of Thai Orchid. Staff is extremely knowledgeable and very kind.
It is pretty expensive, so be surprised for a $200+ check for 3 or 4 people.
However it’s worth it just for the experience.
They also offer packages like rose petals and candlelight setups. They offer what’s called an Ultimate Romance which offers rose petals, candles, a bubbly toast, the 4 course dinner, and a vase of 12 fresh roses.
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My first time to try. It was awesome! The cheese coarse was wonderful. The salad was great. The entrée was absolutely delicious. But the chocolate coarse was AMAZING! fruit and other treats dipped in dark chocolate! I was in heaven.
Isabell was our server, and she was outstanding.
This could be a twice a year place, but it is worth it.
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What a great place for a celebration! I went here for a birthday party, and so many things went well! The food was delicious.
We had two pots of cheese spinach artichoke and Quattro formaggio. I preferred the Quattro formaggio. It had alcohol in it and a smoother cheese. The dippers were fun, but not all of them were good for dipping. Cheese didn’t stick to the tomatoes easily.
For the chocolate fondue, there weren’t as many dippers compared to the cheese. I liked the fresh fruit the best. We had the flaming turtle and the marshmallow one. I liked the turtle one because it was a lighter, milk chocolate. It was cool that they had coated marshmallows, but I wish they had normal marshmallows too.
The service was great. The server answered all of our questions and was so nice! Because it was my birthday, we got a special birthday cake AND more bunny/Easter-themed cake and cupcakes.
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Alex, our server, was absolutely AMAZING! I've been to multiple locations and the food is always good, but I haven't had service quite this great before. He explained everything perfectly, helped us with recommendations, and made both my boyfriend and brother-in-laws first experience wonderful. I will be asking for him as our server for any future visits here. Truly one of the best experiences we've had in a very long time. You guys hire good people. 11/10.